Customer Testimonials

Wes made the process quick and easy. Would be happy to shop with him again in the future.

Wes was very helpful, prompt, and professional. Overall a great experience purchasing

Service was fast but the star rating is for value of service. I Ask what the total would be when the service was complete and then was charged additional money when I got there that I wasn’t told over the phone. This business tends to up charge more than other dealerships in town.

Clayton was amazing to work with in sales. He was very personable and gave great input when looking at vehicles.

If you’re looking for a preowned vehicle, i recommend Don Garner. Don made the whole visit smooth and hassle free. And he went above and beyond. Thank you Don, I absolutely love my Challenger.

Oil change, tire rotation and recall handled. All in around 35 minutes. Thumbs up guys!

Fast and friendly service. I would recommend them to anyone looking to buy or for service work.

Brought my vehicle in for a headlight assembly change and the vehicle was free from damage. I got it back and saw a 4 inch Crack in the hood right above where the headlight got replaced. Showed the service department and after they discussed it, they told me it got hit and it was already like that. It wasn't damaged before the repair, I asked him what would have caused that since he had years of experience. He said someone could have leaned on it, so I did and nothing. He wasn't very friendly, didn't apologize or act ... Read More

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DealerRater - Oct 8, 2026

Brought my vehicle in for a headlight assembly change and the vehicle was free from damage. I got it back and saw a 4 inch Crack in the hood right above where the headlight got replaced. Showed the service department and after they discussed it, they told me it got hit and it was already like that. It wasn't damaged before the repair, I asked him what would have caused that since he had years of experience. He said someone could have leaned on it, so I did and nothing. He wasn't very friendly, didn't apologize or act like he cared at all. He is a right fighter and doesn't care about customers at all. They refused to do anything about it, but kept telling me it got hit even though everything else was fine. I'm very disappointed in Morlan of Cape Girardeau, MO. This dealer is always right and the customer is just a number. Very unprofessional!

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Service and help was phenomenal and quick worked out a great deal and David and lance were super helpful would definitely go back if I needed another car

Service Department at John Morklan Chrysler in Cape Girardeau did a great job doing the oil change and rotating the tires as always. They have a great service crew from the service desk to the techs in the back. Thank you for servicing my ram truck.

Service girl is rude and lies so does the manager don’t go to this place had work van for almost two months.

Everyone was very kind and they took very good care of me!! I will be using them for my future services!!!

Simply the easiest dealership transaction I have had in 40 years of buying cars and trucks. Great rebate and dealership discounts. Kevin and Wesley were very helpful. John Morlan introduced himself. Wesley reviewed all the features with us. Thank you, I love our truck.

Awful

Easy to get an appointment and are on top of it once you get there!

We purchased a used car from the preowned center. Don Garner was a great no pressure salesman and easy to deal with. Once we settled on a deal and made the decision to purchase, the rest of the process was fast and easy. One of my better experiences car shopping and purchasing a vehicle.

6 months in with my car that don helped me get and its doing amazing. 100/100 would buy from them again!

Daughter bought a used vehicle from them. It's been at least 2 years and they found her second key fob for her car. They called, we went and got it. What good staff and salesmen this dealership has. Very good customer service and follow up for their customers.

Lucian and Kevin treated us like they have known us for years. Great service. Would recommend Morlan to anyone looking for a vehicle

Great buying experience

John Morlan is a top level professional and that showed in the way conducted himself throughout the sale of my new truck. He asked a lot of great questions about how I was going to use it, so he could get me just the right spec. Inquiry through delivery was a great experience. Highly recommend!

Great place and beautiful cars outside

Helped me find a car for a good price. Super nice and very informative I would recommend to anyone.

John was great and handled this quickly... wes did great explaining the vehicle, showing features, and getting things set up.... 3rd vehicle I have bought from Morlan... Thanks again guys!!!

Very professional Beautiful showroom Worked very hard to help us David and Jeff went above and beyond.

Good experience all around. Answered all my questions very graciously and I had a "few". Great job Service Dept!!!!

I have been dealing with David Creech and I must say the experience has been nothing but amazing. David is very professional and was very quick to answer any and all of my questions. I would 1000% recommend that you buy your vehicle from David. I’m leaving him a 5 star review only because it won’t let me go any higher.

Professional and efficient.

The sales department was very friendly and helpful

Staff was awesome and process of buying was so fast. Thank you all.

I bought a 2024 Mazda CX90 from John Morlan on June 27th, 2026. The car needed a strut replaced. I was assured it would be replaced. The windshield was leaking. I was assured it would be fixed. The windshield was broken while getting sealed. I took it a week later and it was replaced. I took my car to John Morlans service center on July 8th 2026 to diagnose the problem. They diagnosed it was a bad strut. I had an appointment for them to replace the strut on July 28th , 2026. However they did not replace the strut. They told my husband and ... Read More

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Google - Aug 13, 2026

I bought a 2024 Mazda CX90 from John Morlan on June 27th, 2026. The car needed a strut replaced. I was assured it would be replaced. The windshield was leaking. I was assured it would be fixed. The windshield was broken while getting sealed. I took it a week later and it was replaced. I took my car to John Morlans service center on July 8th 2026 to diagnose the problem. They diagnosed it was a bad strut. I had an appointment for them to replace the strut on July 28th , 2026. However they did not replace the strut. They told my husband and I they replaced the motor mounts. I took the car to a mechanic. The motor mounts had never been replaced. We call Kevin and Lance at John Morlan and we called the Service Center. They said they replaced the shock mounts. They said they ordered the strut. Kevin and Lance from John Morlan assured me that the car would be fixed. They told me to take the car to Plaza Tire to have the strut replaced. I took the car to Plaza Tire on July 30th, 2026. I had an appointment with Plaza Tire on August 10th , 2026 to have the strut replaced. Again I was without my car for the day. Only to have another appointment for August 12th , 2026. I have not had a vehicle every day that I have had to take it to the shop. My car still has not been fixed. I have major health problems and have missed doctors appointments.

People at service desk were awesome

Car is running great Tires good. Just waiting for rear camber parts for repairs.

This was a very straightforward transaction and would do business with them again. 300 miles from home and they treated me great. Great job Wes!! Thanks Again, Joe

Service was prompt and easy

Stopped in regarding a "Recall" I had just learned about. Didn't expect for it to be done right away but to my surprise less than an hour later I was back on my way.

Went in for an oil and fuel filter change, truck has less than 12000 miles. They charged $224 for labor, I was there less than an hour. I asked if they charged$224 per hour labor and they stated they charge $125 per hour or something like that I cannot come up with the math to make it make sense, they also tacked on $15 for misc charges whatever that is. I arrived at 2:00 and was gone by 3:00 thats less than an hour labor no matter how you try to explain it to me! $804 for filters and oil change, something to think about before buying ... Read More

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Google - Aug 7, 2026

Went in for an oil and fuel filter change, truck has less than 12000 miles. They charged $224 for labor, I was there less than an hour. I asked if they charged$224 per hour labor and they stated they charge $125 per hour or something like that I cannot come up with the math to make it make sense, they also tacked on $15 for misc charges whatever that is. I arrived at 2:00 and was gone by 3:00 thats less than an hour labor no matter how you try to explain it to me! $804 for filters and oil change, something to think about before buying a Ram, just saying. If they will treat you like that in service my guess is they will take you to the bank on a purchase too. They were real friendly though.

The staff was very friendly, and informative. They kept me in the loop about the status of my vehicle. 5 stars 🌟

Had such a wonderful experience with Lucian. He was very welcoming and friendly. He made the whole process very easy. Lucian was very helpful in any questions I had and made sure I was comfortable with the entire process. I would recommend Lucian at John Morlan Chrysler to anyone. You will not be disappointed I can promise you that.

Took my grand Cherokee in for a missfire on cylinder #5 they claim to have replaced a camshaft and 1 lifter however The vehicle runs exactly the same way it did when I dropped it off. I feel they charged my warranty company and did not do the work stated. When I asked about the miss, they stated they didn’t know there’s no check engine light. And then when I question that I caught attitude from the service department like I didn’t know what I was talking about, I was a mechanic in the Navy for 20 years And understand ... Read More

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Google - Jul 21, 2026

Took my grand Cherokee in for a missfire on cylinder #5 they claim to have replaced a camshaft and 1 lifter however The vehicle runs exactly the same way it did when I dropped it off. I feel they charged my warranty company and did not do the work stated. When I asked about the miss, they stated they didn’t know there’s no check engine light. And then when I question that I caught attitude from the service department like I didn’t know what I was talking about, I was a mechanic in the Navy for 20 years And understand how internal combustion engines work. Either way I feel taken advantage of and the problem is not repaired. I would not recommend using their service shop.

We had ordered and paid for a new key fob and was given a price to program it. When we went to have it programmed the price was almost double of what we were told. When my husband questioned it the gentleman at the counter proceeded to tell my husband he was a dishonest man and needed to pay his bill and go on. We have never questioned a price and more than willingly paid for the key fob and other part we ordered. So why would my husband lie about what he was told the program fee was. Needless ... Read More

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Google - Jul 15, 2026

We had ordered and paid for a new key fob and was given a price to program it. When we went to have it programmed the price was almost double of what we were told. When my husband questioned it the gentleman at the counter proceeded to tell my husband he was a dishonest man and needed to pay his bill and go on. We have never questioned a price and more than willingly paid for the key fob and other part we ordered. So why would my husband lie about what he was told the program fee was. Needless to say things escalated and management was called in. We have bought several vehicles from this dealership and have referred others, but this kind of treatment from service is unacceptable. Definitely upset about it.

I made an appt 2 weeks in advance. I told them my abs light was on and the cruise control wasn't working. They told me that is a big indicator that the speed sensor was bad. I get to my appt to find out that, yes, it needs a new sensor but they don't have it in stock so I'll have to come back when it comes in. My question is why was the part not in stock if they knew that was what I was specifically coming in for? I feel they wasted my time by not ... Read More

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Google - Jun 25, 2026

I made an appt 2 weeks in advance. I told them my abs light was on and the cruise control wasn't working. They told me that is a big indicator that the speed sensor was bad. I get to my appt to find out that, yes, it needs a new sensor but they don't have it in stock so I'll have to come back when it comes in. My question is why was the part not in stock if they knew that was what I was specifically coming in for? I feel they wasted my time by not preparing for my visit. If I can avoid it, I will not use them again because my time is just as valuable as theirs is, and I paid a lot of money just for a diagnosis.

We came here today from Arcadia, MO to have our 2026 Tradesman 2500 recalibrated. We spoke to the service department three times prior to coming here. The third call was this morning, confirming once again they could do this. However, when we got here, we were informed they couldn’t! These folks are supposed to be professionals. After driving this far and spending $50 on gas, you would think that at the very least an apology would be given. Nothing, no apology, no effort to compensate in any way. Very disappointed and certainly would NOT recommend and will never be back.

I’ve taken my 2026 Dodge Charger SXT RWD to Morlan over 5 times two of those times were oil changes. And three times for serious ongoing issues. 1. Warranty serve cam shaft and Arm valve replacement. All 5 times it’s been in I’ve explained that my car has a bumping noise in the rearend in what I’m sure is a transmission issue. When I push my starter button and my car starts up the propeller shaft turns at the same time. I’ve even had the manager listen and he has heard it too. I took a video of it ... Read More

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Google - May 13, 2026

I’ve taken my 2026 Dodge Charger SXT RWD to Morlan over 5 times two of those times were oil changes. And three times for serious ongoing issues. 1. Warranty serve cam shaft and Arm valve replacement. All 5 times it’s been in I’ve explained that my car has a bumping noise in the rearend in what I’m sure is a transmission issue. When I push my starter button and my car starts up the propeller shaft turns at the same time. I’ve even had the manager listen and he has heard it too. I took a video of it doing it and I was told it has something to do with the speeds inside the transmission. I’ve been driving since I was for 50 years and a automotive mechanic for 45 years of my life and I know there is a issue inside the transmission and it needs replaced but, Milan’s dodge mechanics refuse to acknowledge the issue. Further, since the camshaft and Arm valve replacement my car now has a miss going on which causes the car to lightly shake or vibrate which it was not doing until the engine work. On 05/01/2026 o brought it in for an oil change and asked that the same issue be looked over. The service tech which have been awesome had a 23 point inspection done with nothing found but! The issue/ problems are still there and are getting worse. I was instructed by Morlan Dodge to use my emergency brake at all times. I have two other rear wheel drive vehicles and one front wheel and I don’t have any issues like this going on.

Buyer Beware….Communication was good. Their pricing changed multiple times after they set asking price! Drove 4hrs 1 way to make a deal!! Never again with salesman Lucian and Clayton !!

Most terrible experience I've ever had kept telling me I was at the top of the list all week to find out if would be a half a month just to get it fixed took my jeep to dobbs and they fixed the same day I'll never step foot in this dealership again.

My work vehicle was there for over a month. I called to check and see the status of it and they told me That they didn’t know when they would get to it and I could come pick it up and take it somewhere else. Absolutely terrible customer service.

I inquired about a used vehicle and explained that I would be driving 90min to come see the truck and would like to have a salesperson inspect the vehicle and send photos of any noticeable blemishes that they themselves would want to know about prior to making a trip like this. Salesperson said the vehicle was very nice and had nothing noticeable. I made the drive, walked around the truck, immediately noticed a dent, a deep gouge, and a large number of chips in the paint. Some were covered with a paint pen that looked like a child did it ... Read More

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Google - Dec 4, 2025

I inquired about a used vehicle and explained that I would be driving 90min to come see the truck and would like to have a salesperson inspect the vehicle and send photos of any noticeable blemishes that they themselves would want to know about prior to making a trip like this. Salesperson said the vehicle was very nice and had nothing noticeable. I made the drive, walked around the truck, immediately noticed a dent, a deep gouge, and a large number of chips in the paint. Some were covered with a paint pen that looked like a child did it and some were not covered. This is ridiculous, wasted my morning, time, and fuel because some salesperson thought he could trap me because of a long drive. No morals.

Awful service department. Best sales departmnt.

I caught Lucian Johnson and the GM John Morlan in an act of deceit, after which they became incredibly defensive and resorted to name calling and condescending me as they were refunding my deposit which I have on video. I inquired about a 2024 Dodge Durango SRT 392 VIN: 1C4SDJGJ6RC243924 that was listed for $63,988 on Facebook as of 5 days ago from the time I'm writing this review, and it is still listed for that price at the time of me writing this review which I have also screen recorded. As we were about to start putting numbers on paper, ... Read More

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Google - Sep 25, 2025

I caught Lucian Johnson and the GM John Morlan in an act of deceit, after which they became incredibly defensive and resorted to name calling and condescending me as they were refunding my deposit which I have on video. I inquired about a 2024 Dodge Durango SRT 392 VIN: 1C4SDJGJ6RC243924 that was listed for $63,988 on Facebook as of 5 days ago from the time I'm writing this review, and it is still listed for that price at the time of me writing this review which I have also screen recorded. As we were about to start putting numbers on paper, Lucian said the GM walked by and said the vehicle was supposed to be listed for $69,988. As disappointed as I was, I gave them the benefit of the doubt that someone made a mistake, and ignored the red flag that it was. We negotiated a deal further down to $66,500+$399 Admin Fee. Lucian then informed me they needed to be wired the money for the car in full before I could drive the car off the lot, and said their wire times took 2-3 days on their end. In hindsight, I see now that they were trying to collect payment in full before I arrived from 4 hours away to see the damage on the door he didn't verbally acknowledge was there. They waited until I got approved for the loan and my credit was hard checked, at which point the loan representative at my bank informed me that on the title it came from an auction. They neglected to show me the paperwork or inform me it came from an auction. Once I called Lucian to ask him about this, he said over the phone "Well, it has damage on the passenger side front door, and I meant to tell you about it..." And he didn't say anything after that. The next day (today), he got his manager on the phone and he did a lot of talking. He then refused to work a deal on the car and said he'd refund me my deposit and hung up on me. His salesman Lucian then had to call me back to get my card information to refund my deposit, and said "I didn't do anything wrong" at which point I said it'd be in his best interest not to say anything else besides collecting my card information. Then he came back with "Okay Mr. High and Mighty" and proceeded to condescend me. When I told them that I will be leaving a review, they threw a fit like children over the phone, the GM John Morlan repeated over and over "You're just one person. You're just one person. One review isn't going to make a difference." So while I'm on the hunt for a new car, I'm going to experiment to see what one person can actually do in the face of a dealership being ran and business being conducted by deceitful and immature adults. For anyone else interested in this car, the Carfax doesn't have any damage reported. It could have been in a flood and rebuilt, as far as I'm concerned.

Absolutely the worst dealership I have delt with! They deceived us from the beginning, then again and again. Nothing but lies. They mismarked the price of the car on FB marketplace and wouldn't honor it when we decided to purchase the vehicle. Upping the price by 6k. Already souring the deal. They told us the car was perfect condition, after we put down a deposit we found out they were lying about that too. Our loan officer told us our car came from an auction house. Why would our brand new vehicle with 2 mi on it come from an ... Read More

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Google - Sep 25, 2025

Absolutely the worst dealership I have delt with! They deceived us from the beginning, then again and again. Nothing but lies. They mismarked the price of the car on FB marketplace and wouldn't honor it when we decided to purchase the vehicle. Upping the price by 6k. Already souring the deal. They told us the car was perfect condition, after we put down a deposit we found out they were lying about that too. Our loan officer told us our car came from an auction house. Why would our brand new vehicle with 2 mi on it come from an auction house? Apparently they didn't want to disclose that it was a damaged vehicle, with damage still on it. We were coming in from out of town so we didn't see the vehicle first hand, but they sent us a video of the vehicle and stated that it was in perfect condition. It was not in perfect condition there was a huge dent in the side door that went all the way down past the clear coat. We got a quote to fix it and it was going to be around $900. We had another dealership pull the Carfax. There was nothing on it. Not a single thing. After they were confronted they got defensive, were rude and started name calling. I can't believe they are willing to swindle, deceive and name call cust

Appears they can’t get anything right.

Wasted my money for a diagnostics they told me the same thing I told her earlier had to go somewhere else to find out wht my problem was ....the service was terrible

Very poor service , lied to from service department from day , said be a week before they got to my vehicle ,next day the lies started, tried to talk to the manager John jr , waited two days for him to call , but he doesn't like to talk to customers apparently , and won't guarantee work they wanted to charge almost $5,000 for , I wasn't dumb enough to fall for it , hope no one else does

This is the absolute worst dealership anyone who is traveling can possibly go to! Two weeks prior to having my truck towed in for overheating due to serpentine belt breaking I had my truck serviced at another dealership who changed a tensioner, idler pulley and belt. (Same belt that broke going down highway) upon arrival before they even looked at truck service writer said previous dealer installed incorrectly. Replacement should have been covered under parts warranty! But they charged $386 In labor for replacement of belt. Then they claimed to have done a recall that was already done by my home ... Read More

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Google - May 20, 2025

This is the absolute worst dealership anyone who is traveling can possibly go to! Two weeks prior to having my truck towed in for overheating due to serpentine belt breaking I had my truck serviced at another dealership who changed a tensioner, idler pulley and belt. (Same belt that broke going down highway) upon arrival before they even looked at truck service writer said previous dealer installed incorrectly. Replacement should have been covered under parts warranty! But they charged $386 In labor for replacement of belt. Then they claimed to have done a recall that was already done by my home dealer. This dealership is out to take advantage of anyone who doesn't live in the area and breaks down while traveling.

Picked up my jeep that had a new motor put in it. I had motor mounts loose and the belt wasn't even on. They had it for 6 weeks and 2 days.. they blew out my starter on it and I had to pay to have the replaced because warranty wouldn't cover it.. I will never bring anything back to this shop again!

My car has been in multiple times for same issues. technician’s were unable to make repairs. All I receive are apologies and invoices. No satisfaction

The worst service experience of my life. All the service personnel were extremely rude and the General Manager was even rude and would not correct the mistake and even called me a liar. I will never go back there again for anything. They do not care about their customers especially if the vehicle was not purchased through them. Very upsetting experience!

Took vehicle in for a simple oil change. Requested a written estimate, they absolutely did not want to provide one. Upon insisting was finally given a written estimate only to be charged $22 more than estimate because “they made a mistake”they should be required to stand by their written estimate. Their mistake is not mine.

I had an appointment scheduled for my dodge durango from the week prior. My appointment was at 10am I get here and the man has me pull my truck In, without even diagnosis yet he said oh I think it's a lifter I think it's the motor and oh by the way I probably won't even get to your truck today so 2 hrs and 18 minutes later still haven't got a diagnosis. Not to mention he also said he might have to keep my truck for a week keep in mind he still hasn't told me ... Read More

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Google - Jan 28, 2025

I had an appointment scheduled for my dodge durango from the week prior. My appointment was at 10am I get here and the man has me pull my truck In, without even diagnosis yet he said oh I think it's a lifter I think it's the motor and oh by the way I probably won't even get to your truck today so 2 hrs and 18 minutes later still haven't got a diagnosis. Not to mention he also said he might have to keep my truck for a week keep in mind he still hasn't told me what's wrong just him assuming what's wrong. Bad for business he wasn't too friendly at all and missed 2 hrs of work. Still waiting as I type!!

We bought a 22 RAM 3/4 ton CPO truck from this dealer, and they emphasized the value in it being Certified Pre Owned. We haven't even owned the truck for 3 months, and we have had nothing but problems. Ram's CPO warranty won't cover the issues because the truck is titled in the company name, and apparently CPO only covers vehicles that are titled to individuals. Both the salesmen, and the finance manager that finished our paperwork knew this was titled in our company name. The dealer isn't taking accountability for any of it. We learned our lesson, and ... Read More

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Google - Jan 17, 2025

We bought a 22 RAM 3/4 ton CPO truck from this dealer, and they emphasized the value in it being Certified Pre Owned. We haven't even owned the truck for 3 months, and we have had nothing but problems. Ram's CPO warranty won't cover the issues because the truck is titled in the company name, and apparently CPO only covers vehicles that are titled to individuals. Both the salesmen, and the finance manager that finished our paperwork knew this was titled in our company name. The dealer isn't taking accountability for any of it. We learned our lesson, and will never work with this group, or RAM again. For 8 weeks the dash has flashed multiple check engine lights intermittently and we're forced to pay for repairs out of pocket because of this dealerships negligence.

The only reason I'm not giving it a one star is because I spoke with John Morlan himself and he was very nice/respectful. When I was on the phone with John, he told me to call the dealership and ask for Paige. So, I did. Once Paige answered she was extremely rude and unprofessional. Did not know it was a crime to call and ask to speak with an employee. I was nothing but nice. She clearly needs to learn a thing or two about professionalism. Makes me think that if she had a different last name she ... Read More

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Google - Jan 14, 2025

The only reason I'm not giving it a one star is because I spoke with John Morlan himself and he was very nice/respectful. When I was on the phone with John, he told me to call the dealership and ask for Paige. So, I did. Once Paige answered she was extremely rude and unprofessional. Did not know it was a crime to call and ask to speak with an employee. I was nothing but nice. She clearly needs to learn a thing or two about professionalism. Makes me think that if she had a different last name she wouldn't have the position she has.

Took my 2012 jeep to get a leak in t top fixed charged me after 3 x's almost $800 and still not fixed. Did nothing but take my money and still didn't fix the problem.. definitely wouldn't recommend them for anything.

Worst place it cost me 170 dollars to get a fuse changed

Bought our Grand Cherokee from them and they were very helpful with the purchase and showing us all the bells and whistles on our new Jeep.

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Absolutely horrible customer service within their service department. Mike and Gaylan speak to women like the are inferior all because I questioned a charge. Gaylan even hung up on me. I will NEVER give them my business again.

They had my vehicle for a month. They had 0 costumer service and was extremely rude when I questioned a charge. So rude in fact that I asked to speak to a manager and the manager told me to “hush” plus he hung up on me. I will never use their service again nor will I ever purchase from them. If I could rate it a 0 I would. Absolutely terrible experience. I would not recommend anyone going here! However if you do and have to deal with Mike or Gaylen from the service department expect the same disrespect! DO NOT GO ... Read More

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Google - Jul 25, 2024

They had my vehicle for a month. They had 0 costumer service and was extremely rude when I questioned a charge. So rude in fact that I asked to speak to a manager and the manager told me to “hush” plus he hung up on me. I will never use their service again nor will I ever purchase from them. If I could rate it a 0 I would. Absolutely terrible experience. I would not recommend anyone going here! However if you do and have to deal with Mike or Gaylen from the service department expect the same disrespect! DO NOT GO HERE!

I had a truck i bought new before I moved to cape and the transmission line broke off to it there to get fixed under warranty and they wouldn’t warranty it but wanted me to buy a newer truck so I paid out of pocket to fix the problem and sold the truck so I would never have to deal with them again and my family is a dodge family for years I wouldn’t do business with then if you didn’t buy from them they will not help worst experience ever with the service department ever

Would give a 0 if possible. Nancy is very rude. I spent close to 500 only to have my transmission light to return the next day. Dodge products suck.

Man at service desk was not professional.

I bought a 2023 Jeep Compass last November and it is to small. They offered me 24,500.00 for it. I owe 25800.00 I drove a Jeep Wrangler priced at 21,500.00. I said great by the time all was said and done I would of paid 29,500.00. I’m widowed and on a fixed income and I put money down on my Jeep when I bought it. Because at the time I had the money from a previous car wreck. I will never buy from them or anyone in my family I think they are scammers. Run fast away as you can

My mom bought a car from this place and they sold her a car with breaks that don’t work and they told my mom it would cost $1000 to fix it. My mom bought this car only 3 weeks ago and when she asked about it she got yelled at by the manager and told us there was nothing they could do about it and that there was nothing wrong with the car but we had picture proof. DO NOT SPEND YOUR HARD EARNED MONEY HERE!!!!!!!!!Because they will sell you a nonworking car and you will get yelled at by ... Read More

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Google - Feb 24, 2024

My mom bought a car from this place and they sold her a car with breaks that don’t work and they told my mom it would cost $1000 to fix it. My mom bought this car only 3 weeks ago and when she asked about it she got yelled at by the manager and told us there was nothing they could do about it and that there was nothing wrong with the car but we had picture proof. DO NOT SPEND YOUR HARD EARNED MONEY HERE!!!!!!!!!Because they will sell you a nonworking car and you will get yelled at by the every rude and disrespectful manager.🫤👎🏽

My 96 year old mother drove her Jeep Liberty in for a CEL. Service center said they couldn't find the fault. They said it could possibly be a loose light in the dash and would be very difficult/expensive to R&R. She then took her Jeep to a local garage. They put air in a tire. Problem fixed. This isn't the first time they've blown off or lied to my mother. Shame on them. If you care for your loved ones, avoid this dealership.

Called the dealership, needed an appraisal value of an old dodge truck ( all original owners deceased, needed for titling purposes) that has been off the road for 20+ years, hood rusted shut and falling apart. Said they couldn't appraise anything older than 1998. Not even their own brand? No worries the Nissan dealership hooked me up with an appraisal.

If your looking for a service center that will make your car far worse than when you brought it in, then have the service manager just throw up his hands and not care about your lifetime value as a customer, THIS PLACE IS FOR YOU! I came in with a slight noise, and left with a car that was 10x worse and unsafe to drive. They do not check their work for quality or safety. I recommend traveling as far as you need too to avoid this unprofessional establishment. Just sad.

Morlan charged me $225 for a part they “thought” would fix the issue with my jeep. Turns out they was wrong and it didn’t fix anything but still charged me the $225. Spent 3 hours at the dealership and 225 bucks and still left with same light on that I had when I went there. I won’t ever go back to them!

They had my Patriot for over 4 weeks - after it was picked up it broke down with the same issue it was brought in for!